September 1 2009

optushome.com.au emails stop working?

For those of you who are unaware, optushome.com.au is a domain name belonging to Optus from when their broadband product was called Optus @ Home. There are many thousand of customers including myself who have been using Optus Cable broadband for over 8 years and therefore have a optushome.com.au email address.

Then last night, without notice, they switched it off this domain. What does this mean? Any emails send to anybody@optushome.com.au will get bounced back and not delivered to the loyal Optus customer.

This is very poor form Optus, considering you are affecting your most loyal customers, the ones that have been with you for many years.

There is a simple technical solution involving domain name rediection that you could easily have implemented. It’s really not that hard. If you are stuggling, drop me a line and I’ll come and assist you.

It’s pathetic Optus, really pathetic.

More details from this news article –> http://www.australianit.news.com.au/story/0,25197,26012012-15306,00.html



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Posted September 1, 2009 by danovich in category "Geek

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